Is a new wave of process excellence coming?
TL;DR Companies are rolling out AI by trying agents on whatever comes to mind, without the process mapping discipline that used to precede any serious automation. It's worth asking whether that discipline is about to matter again, as agent architecture, token economics, and regulation start catching up with the experimentation.It's a strange question to ask in 2026, when agents are at the top of most companies' agendas and calling yourself "AI-native" has become almost mandatory. Against that backdrop,
